How many times exchange will be available?

An exchange can be done for once

Which products cannot be exchanged?

Discounted product and undergarment.

From where I can exchange my product?

You can exchange the purchased items through any Apex own retail outlets under the terms of this Exchange Policy

Is it possible to process exchange request through call center?

Apex will NOT accept any exchange request through the call center. You need to place exchange requests through email at [email protected]